With over 17 years of experience in Facets and its surrounds, Kelli McKinney brings unparalleled expertise in Facets Workflow, Configuration, and Optimization. Her proficiency extends to the entire ecosystem of Facets, including GUI, data model, and SQL. Kelli has a proven track record in implementing, redesigning, and optimizing Facets Workflow, demonstrating her deep understanding and skill in navigating and improving this critical system in healthcare payer services.

Kelli possesses over 17 years of project management experience, skillfully handling projects that require meticulous planning, coordination, and execution. Her expertise covers both Agile and Waterfall methodologies, ensuring flexibility and adaptability to various project needs. Kelli's leadership extends to strategic roadmap design and capacity planning.

With a strong emphasis on client relations and relationship partnerships, Kelli excels in fostering collaborative environments. Her tenure includes significant roles in TCG and BSGT, where she served as Chair/Co-Chair, and as a Lean In Circle Leader. Kelli's approach as a mentor and collaborator has consistently enhanced team dynamics and client satisfaction, underlining her ability to energize and guide teams towards achieving shared goals.

Kelli's comprehensive skill set covers key areas in healthcare payer operations such as enrollment, billing, audit and recoupment, and mass claims adjustments. Her experience with tools like ClaimsXten, NetworX, and ServiceNow, combined with her ability to write Simple SQL queries, positions her to deliver innovative and optimized solutions. Her analytical prowess and problem-solving skills ensure that she can effectively address and streamline complex operational challenges.